June 8, 2003
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop com北京小儿癫痫病医院puter we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it治疗癫痫病中药偏方, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal兰州好的癫痫病医院是哪个 complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no al武汉癫痫病医院排名ternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.